Medical Case Manager - HIV Care Community

The Position: Within agency policies, under the direction of the Medical Case Manager Supervisor, the Medical Case Manager for HIV Care carries out a variety of Medical Case Management duties involving direct patient contact in clinic and during home visits. The incumbent is a professional who works in collaboration with the HIV Medical Case Management team. The incumbent usually works on a one-to-one client-worker basis to assist persons living with HIV/AIDS to independence in decision-making and accessing services for their health-related or psychosocial needs. The incumbent will also work with clients who were formally engaged in more intensive service levels and/or who have progressed to self-management. Duties include assessing the sufficiency of self-management and providing additional services when appropriate, to prevent lapses in care.
 
The ideal candidate is a dedicated public health professional, who has a passion for public health, enjoys working with others, and who brings humility and initiative to their work.
 
Hours: 40 hours per week – 100% FTE, requires occasional evening and weekend hours.
 
Status: Regular - Permanent full-time position.  
 
Benefits: The district offers a comprehensive health benefit plan which includes medical, dental, and life coverages, including several voluntary plan selections through The Standard, Aflac, and Met Life. The district provides medical and dental coverage contributing percentages of the average medical and dental insurance premium costs for full time employees as follows: Employee @ 100%, Employee & Spouse @ 90%, Employee & Child(ren) @ 90%, and Full Family @ 85%. Benefits include generous paid time off, and twelve paid holidays per year.  Employees participate in the Public Employees Retirement System (PERS), a defined benefit retirement plan managed by the Washington State Department of Retirement Systems and Social Security. Several deferred compensation retirement savings plans are also offered.
 
Other: This position requires in-person interactions with staff and members of the public.
 
Please note: After a successful initial trial service period, generally at least three months, a limited hybrid remote work arrangement may be established as mutually beneficial.  
 
Applications will be reviewed upon receipt. Candidates may be invited to interview prior to the closing date.    

Essential Functions:

• Conducts intake/assessment interviews with HIV/AIDS clients who may be self-referred or referred by another community agency.
• Develops a plan of service for individual clients. Provides prevention and risk reduction education for negative partners, friends, and/or family members as needed.
• Organizes and manages caseload and referrals; maintains open communication and acts as a client advocate with involved agencies and other service providers.
• Establishes relationships with health care and social service agencies to assist/coordinate with discharge planning, referrals, and continuing care. 
• Coordinates prevention case management issues with case management team and peers. Participates in clinical staffing and administrative meetings. 
• Coordinates client participation in appropriate educational and social activities. 
• Maintains records on all client encounters including home and office visits, telephone calls, and contact with client’s providers congruent with the Health District and the Office of Infectious Disease Washington State Department of Health HIV Community Services case management guidelines. 
• Uses the appropriate electronic medical documentation system proficiently and regularly for all client records as required.
• Maintains data for required reports as requested.
• Works closely with HIV Clinic staff and clinical staff regarding client medical care.
• Provides post-test counseling for patients who test positive.
• Provides risk reduction counseling as requested.
• Represents KPHD HIV/AIDS services in public outreach opportunities as requested. Participates in associated education and outreach efforts as requested.
• Works with the Case Management Team to maintain, refine, and comply with protocols, procedures, and referral/resource information files. 
• Completes timely and accurate random moments to comply with contractual requirements of Medicaid Administrative Match.
• Keeps current on and complies with HIPAA and other privacy regulations, ensuring confidentiality always.
• Accurately completes and submits electronic timecard on a weekly basis as required.
• Responds to public health emergencies as required by the District.
• Demonstrates cultural competency and embeds health equity into all aspects of assigned work and associated interactions.
• Works both independently and within a collaborative team-oriented environment; contributes openly, disagrees respectfully, understands the ideas of others, listens well, and works for consensus.
• Models an organizational culture that promotes the practice of respect for people, openness, trust, safety, transparency, collaborative problem solving, managing with data, in the pursuit of incremental continuous improvement and assurance.
• Establishes and maintains cooperative, effective working relationships with coworkers, other District employees, and the public using principles of excellent customer service.
• Reports for scheduled work with regular, reliable, and punctual attendance.
• Performs other duties as assigned. 

Please see job announcement for Work Environment and Physical Demand details.

Education & Experience:

Standards for Personnel per Contract 

• Understand Statewide HIV Case Management Standards and all requirements.
• Have knowledge of HIV/AIDS care service delivery system.
• Have education, knowledge, and skills sufficient to fulfill the functions and scope of the position.
• Receive regular, direct supervision.

Agency Classification Minimum Requirements
Social Worker 1

• Bachelor’s degree in social work, counseling, psychology, sociology, or related field and one (1) year of related experience, 

Any equivalent combination of education, certification, community service, training, and life experiences that demonstrates competency may also be considered. 
 
Degrees must be from appropriately accredited institutions. 

Licenses, Certificates, & Other Requirements:

• Performance of job duties requires driving on a regular basis throughout the region, a valid Washington State driver’s license, the use of the incumbent’s personal motor vehicle, and proof of appropriate auto insurance.

For additional information and to complete the required electronic application, please visit the Careers section of our website at kitsappublichealth.org or go to GovernmentJobs.com.